Over the course of the 30 years that we’ve been operating in Toronto, Durham, Richmond Hill and Markham, our clients have always appreciated our honesty and total transparency when dealing with us, but unfortunately that isn’t always the case when working with other window companies. There are a number of tactics that a less reputable contractor might try and employ in order to make a quick profit from you. We´ve heard many horror stories from our clients over the years and we´re going to point out some of the most common scams during this post so that you can hopefully avoid the same fate.
Don´t Let Window Companies Trick You: Watch Out for These Scams
Making good decisions when going through the process of a window replacement is really just about doing your due diligence and looking at all of the options available. Knowing when a contractor is trying to pull the wool over your eyes can definitely help too and if you notice any of the following signs when consulting a contractor, you should only do one thing: run!
- Sudden Price Drops – It’s not unusual for contractors, especially smaller window companies, to drop their prices slightly in a bid to get your business. But you should be very, very wary if a company drops the price dramatically before stating that it’s a “one time offer.” The windows they are selling are probably wildly overpriced to begin with, so you’re not actually getting a good deal; you would just be paying the true market value.
- No Contract- Window companies that ignore your requests for a contract and constantly try to divert the conversation away from a contract should be avoided at all costs. With no contract in place, the price of your window replacement could be altered after the fact and deadlines may not be met. After all, why work hard to complete the work on time when there’s no paperwork to enforce that deadline?!
- Sneaky Warranty Clauses – The warranty is actually a very important part of any window replacement deal you’re offered. After all, you should expect these new windows to be a part of your home for the next 10 – 20 years, so you need to know that should something unexpected happen, you’re covered. Some window companies will insert sneaky clauses into the warranty that limit the coverage and may stipulate that a fee must be paid for repairs that would be free on most warranties.
- High Pressure Pitches – The role of window companies is to analyse your circumstances and then advise you on appropriate solutions. They should not scare you into buying by selling their products as hard as they possibly can. If they are only willing to offer you their products and services if you say yes there and then, walk away.
Personally, we would much rather work hard and deliver genuine value to our clients. We leave scamming to the scammers and concentrate on quality. For more information on our window replacement services, get in touch.